Questions & Answers


Frequently asked questions

What is 7th Space?

7th Space is Europe's largest provider of virtual reality experiences.

Behind the claim "Virtual Reality & Lounge" is a holistic concept that allows VR experiences and lounges with food and drink to merge seamlessly.

Over 50 games transport you to fantastic worlds, let you travel through space and time at the touch of a button, fight the zombie apocalypse or experience educational content in virtual reality.

7th Space is therefore the place to be for new nights out, events from children's birthdays to Bachelor Party as well as team and company celebrations.

I've never had anything to do with virtual reality - is it for me?

Absolutely. All of our VR experiences are extremely beginner-friendly and intuitive to use. Our on-site service team also ensures that you always feel that you are in good hands.

Not a gamer? No problem! We are guaranteed to convince you with virtual reality.

What age is virtual reality suitable for?

Our "Free Walk " can be played from the age of eight.

We recommend the 7th Box from the age of ten.

There is no upper limit!

Is there a booking recommendation?

Our classics include the VR Escape Games (part of the 7th Box). Ideal for any occasion - from family outings to team events.

Choose from a variety of scenarios - there's something for everyone!

Or would you like a little more action? No problem!

The Free Walk has a big task in store for you: save the world from the zombie apocalypse or go on a virtual ghost hunt! Are you ready for the challenge?

Can't make up your mind? No problem either!

Book your time slot online and select the scenario of your choice on site. Our team will be happy to advise you.

For which occasions is 7th Space suitable?

7th Space is the new place to be for going out with friends and family as well as for celebrating occasions such as birthdays, JGAs, corporate events and team building.

Do I have to book in advance?

Just like at the movies, we recommend booking an appointment in advance at 7th Space.

This avoids waiting times and ensures a smooth process.

However, the doors are also open for the very spontaneous! But please bring some waiting time with you.

How do I book my tickets?

Tickets are available via the ticket store on this website.

Follow the "Go to tickets" button.

What payment options are available?

All common payment methods are available.

PayPal, instant bank transfer, credit card, payment on site and many more.

You can find more detailed information in our ticket store.

We accept cash payments and all major EC and credit cards on site.

Can I cancel my booking?

Bookings can be canceled by telephone or by e-mail to the e-mail address on your booking confirmation.

Reimbursement is made in the form of vouchers.

What happens if I am late for my appointment?

Our team on site will make every effort to give you the full playing time despite being late. On fully booked days, however, the booked time slot cannot be exceeded.

We therefore ask you to arrive about ten minutes before your appointment.

I wear glasses - can I put on a VR headset?

VR headsets generally fit over your glasses. To avoid the residual risk, we recommend that you bring contact lenses.

Is catering available at 7th Space ?

All locations are equipped with a bar offering a good selection of drinks and snacks.

How do I book a children's birthday party?

We offer children's birthday parties for kids aged eight and over! All information can be found under "Events & occasions" here on the website.

Essentially, you differentiate between the 7th Box with its fabulous selection of 30+ adventures to discover together, and the Free Walk , which promises a full load of (adult) action!

Those who save the world must strengthen themselves! 

That's why exciting food options are available for both basic children's birthday products.

There's pizza, slushies, soft drinks, birthday table settings and much more!

The catering packages can be added in the purchase process before checkout.

Would you like a little more? No problem!

For example, you can add another, separate booking to your children's birthday party - whether it's more virtual reality or a supporting program is entirely up to you!

How do I book a stag or hen party?

Do you want your last day in freedom to be something special? That's easy to do!

At 7th Space you can enjoy the exciting 7th Box with its 30+ VR experiences, including thrilling VR escape games and horror experiences for teams!

In addition, the Free Walk awaits you with a full dose of action - save the world, side by side!

You can find all information about both products here on the website under "To the tickets" and under "Events & occasions" --> JGAs.

I would like to organize a team event or a company party - is this possible at 7th Space ?

Absolutely. We prepare a good time for teams of 4 - 200 people at 7th Space.

VR experiences, catering, meeting and conference options and much more await you!

We are happy to plan this type of event individually with you. Simply follow the "Events & Occasions" link and send us an inquiry.

I would like to go on a school trip - is 7th Space suitable for this?

Yes! 7th Space regularly welcomes school classes for educational and school excursions.

The VR experiences can range from education to pure games (PG-rated).


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What our visitors say

"We organized our company outing this year with 200 colleagues at 7th Space in Langenfeld and we really enjoyed it. The event location is a great place to immerse yourself in the world of virtual reality and try out numerous games - whether virtual or analog. Everyone was very satisfied and enthusiastic about the varied program. Thanks to the excellent cooperation with Sebastian Adler and the team on site in Langenfeld, we were able to put on a great event. The 7th Space team supported us throughout the entire planning and implementation phase. Many thanks for the wonderful event.
We will definitely recommend you to others."
Alexandra Schlang
Pfeifer & Langen
"With its fascinating ambience and state-of-the-art technology, the virtual reality experience world in Düsseldorf offered us an unforgettable corporate event. Our 85 participants were completely thrilled by the unique VR experiences, especially the exciting escape rooms, the entertaining mini-games and the Free-Walk. The professional service on site rounded off the overall experience perfectly."
Melissa Kaufmann
"As part of a company incentive, 6 of our colleagues and I immersed ourselves in the VR experience at 7th Space in Oberhausen. The booking went smoothly and we received friendly support in choosing the games in advance. We opted for 1 hour of escape and 1 hour of Free Walk and had a lot of fun on site. Friendly and courteous service on site rounded off our team event. We'd be happy to do it again!"
Manuel Krass
Post Group
" 7th Space is our No. 1 port of call for VR games - great locations, friendly teams and unique VR gaming experiences. Highly recommended!"
Christina Hoeing
Deutsche Telekom AG
"Escape games - super great experience! We were given perfect instructions and really had a lot of fun. As there was still some time before the end, we were even able to book another game at short notice. Highly recommended!"
Tanja Schmitz

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